Best Practices for Workplace Investigations

Description

MVSHRM has partnered with JSEC (Job Service Employer Committee) of Otsego-Delaware Counties as well as the Mid-York Library to bring you this 2-day training program that will address the different types of investigations and how to obtain the relevant information you will need. 2-day Outline Day One – Morning Topics Defining “Investigations” Structuring the Process What it takes to be an investigator Understanding the rights of all parties Probable Cause to Investigate Degree of Proof Confidentiality Retaliation Steps to an Investigation/Planning to Interview Day One – Afternoon Topics Quality of Evidence Categories of Evidence Forms of Evidence Investigative Plan Interviews/Cooperation from Witnesses Order of Interviewing Asking the best questions Slicing the bologna EEOC/NYS Guidelines on Sexual Harassment Day Two – Morning Topics Facilitators of Communication Inhibitors of Communication Confessions and Admissions Interviewing or interrogation? Credibility Assessment Criteria Detecting Truthfulness Detecting Untruthfulness Detecting Deception Non-Verbal Communication Day Two – Afternoon Topics Reviewing Interviews – Drew Peterson Evaluating Evidence Case Studies Pulling it all together – Preparing the Investigative Report Light Breakfast & Lunch included each day